Client Testimonials

Gold Coast Water Sports, Chantal Murphy – Owner

I, Chantal Murphy, owner and manager of Gold Coast Watersports has been outsourcing our marketing to “Your Tourism Matters” both on our Inbound and corporate markets since October 2015. I have been very satisfied with the work done by Jessica Ireland and Karen Maher so we have signed up for another marketing contract for this year. We have already seen an improvement in our exposure to the tourism industry and they have helped us understand the different markets available and how best to approach them in order to increase our sales. We have already seen some sales coming from new markets introduced by Jessica and Karen.

They both have a great deal of contacts within the tourism industry and their professionalism is outstanding. They bring to our business a wealth of knowledge and ideas in the marketing planning and growth of our company.

Arajilla Lord Howe Island, Bill Shead – Owner

We engaged Jessica Ireland in February 2016 as our Sales & Marketing Representation and in this capacity Jessica has been opening new channels, training agencies and other sellers of our product, managing digital sales and attending Trade Shows on our behalf.

We have been introduced to new opportunities unheard of before Jessica came along.

Since we engaged Jessica our business has improved out of sight and continues to do so with fresh marketing discoveries being found under her diligent guidance. She is by far the most effective person we have been involved with in marketing in the thirty years of our ownership.

We are delighted with her contribution to the success of our business.

Dreamtime Resorts, Garry McKenzie – Managing Director

Dreamtime Resorts contracted Karen from Your Tourism Matters to assist with the sales and marketing of our properties to the Corporate and PCO market from late 2016. The MICE/Corporate market had not previously been fully explored and with Karen’s contacts in this market it has been instrumental in the success we have seen. She has been dedicated and committed and has been able to introduce the properties into a number of new avenues and securing quite a number of different business contracts and events for Dreamtime Resorts. Due to this success we have recently also contracted Your Tourism Matters to assist us with the leisure market.

Both Karen and Jessica are extremely professional and have built a number of strategic relationships over the years and this can be seen by where Dreamtime Resorts are being distributed and the business coming through. I would have no hesitation in recommending Your Tourism Matters and welcome anyone to contact me directly.

Lagoons 1770 Resort & Spa, Simon Della Santa – General Manager

Lagoons 1770 Resort & Spa contracted the services of Your Tourism Matters in April of 2016 to assist drive our brand in both the leisure & corporate markets. This partnership has been paramount in ensuring Lagoons 1770 Resort & Spa gain increased visibility within our core domestic market and further drive the international visitation in region.

Partnering with YTM provided both parties a wonderful opportunity to further build on our respective business and the relationship has only strengthened in the last 12 months. Other tourism operators in region have also identified the opportunity to partner with YTM, and we encourage these business to jump on board as this will only increase visibility of our region.

In these tough economic conditions the theory of “partner of perish” rings true. The success of each entity is a reflection of our positive partnership, and being able to work affectively for mutual success.