Client Testimonials

BEACHCOMBER GROUP, FIJI,

Anu Murti – Previous Owner 

Beachcomber Fiji Group appointed Your Tourism Matters in 2018 to cover Leisure and MICE markets for Australia and New Zealand, over the years Karen and Jessica have ensured that all 3 of our resorts are promoted to all trade partners in Leisure and MICE. Karen and Jessica have attended trade shows, conducted sales trips both domestically in Australia and internationally and have always presented themselves professionally on our behalf. 

During covid Karen and Jessica continued to work hard to promote the Beachcomber Group and we continue to appoint Your Tourism Matters to promote us to all trade partners. 

I highly recommend Your Tourism Matters for sales and marketing representation in Leisure and Corporate markets.

AORE ISLAND RESORT, VANUATU,

Lisa Gray – Owner

Aore Island Resort is a Boutique Resort consisting of 18 bungalows in the Northern part of Vanuatu. With our remote location and Vanuatu being a relatively new destination in the tourism sector we knew we needed people on the ground who really understood our product. We were unhappy with our current representation when Your Tourism Matters reached out to us, we quickly organised a face-to-face meeting and after 15 minutes of discussions we knew this was a great fit for us. 

Both Karen and Jessica could see immediately our weak spots and made some fine tuning before hitting the ground running. Since their engagement they have proven to be knowledgeable and professional in all our dealings. 

Your Tourism Matters were appointed July 2019 and within a short period we could see results. They have worked tirelessly during Covid-19 to support us any way they can, and we look forward to our future dealings with them.

ARAJILLA, LORD HOWE ISLAND,

Bill Shead – Owner

We engaged Jessica Ireland in February 2016 as our Sales & Marketing representative and in this capacity, Jessica has been opening new channels, training agencies and other sellers of our product, managing digital sales and attending Trade Shows on our behalf. 

We have been introduced to new opportunities unheard of before Jessica came along. Since we engaged Jessica, our business has improved out of sight and continues to do so with fresh marketing discoveries being found under her diligent guidance. She is by far the most effective person we have been involved with in marketing in the thirty years of our ownership. 

We are delighted with her contribution to the success of our business and highly recommend the services of Your Tourism Matters.

INDIAN HOLIDAY PVT. LTD. (IHPL)

Abhijit Das Gupta – Vice President

Indian Holiday is one of the leading DMCs in India providing experiential holidays to India and the sub-continent. We are quite well known in the Europe / USA / Latin American market, however, for last few years we are trying to spread our wings in the Australia / New Zealand region.

After getting in touch with Your Tourism Matters – with both Karen and Jessica – we felt a huge opening opportunity for us in this market with the help of these 2 dynamic ladies. YTM is well known in the Aussie market in both MICE and Leisure segments and it is really great to have a company which caters to both the aspects. I have been personally traveling with them in various sales trips and events and they were outstanding in promoting our brand everywhere and very well known in the Australian trade.  With their hard work and strong relationships and deep penetration in the market, we are slowly moving upward in this highly potential market and getting a good hold now with lot of new agents working with us. We at IHPL highly recommend to use their services in this market as they would really contribute to your company.

OUTBACK AUSSIE TOURS

Alan Smith – Owner

I first met Karen more than 25 years ago when she was the Business Development Manager for an iconic Queensland Island resort. During her time there, she did a fantastic job building relationships and securing corporate, conference, and incentive business for the property.

Having recently reconnected with Karen at a trade event, I was looking for the right person to help grow both the leisure and corporate sectors for Outback Aussie Tours. Karen was the first person who came to mind. Knowing her extensive industry knowledge, strong relationships, and proven track record, I had every confidence in engaging Your Tourism Matters.

Karen and Jess have been fantastic to work with. Their professionalism, genuine passion, and deep understanding of the tourism and events industry have made them feel like a natural extension of our team and we look forward to continuing to work together as we grow Outback Aussie Tours.

 

 

DREAMTIME RESORTS

Garry McKenzie – Former Managing Director

Dreamtime Resorts contracted Karen from Your Tourism Matters to assist with the sales and marketing of our properties to the Corporate and PCO market from late 2016. The MICE/Corporate market had not previously been fully explored and with Karen’s contacts in this market it has been instrumental in the success we have seen. She has been dedicated and committed and has been able to introduce the properties into a number of new avenues and securing quite a number of different business contracts and events for Dreamtime Resorts. Due to this success, we decided then to also contract Your Tourism Matters to assist us with the leisure market.

Both Karen and Jessica are extremely professional and have built a number of strategic relationships over the years and this can be seen by where Dreamtime Resorts are being distributed and the business coming through. I would have no hesitation in recommending YTM and welcome anyone to contact me directly.